Privacy Policy

At VietmadeHomeArt (“we”, “our”, “us”, or the “Site”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

Information We Collect

We collect personal information depending on how you interact with our Site, including:

Information You Provide

  • Name, email address, phone number
  • Billing and shipping address
  • Payment and order details
  • Account login information
  • Wishlist, cart, and shopping preferences
  • Customer service communications

Information Collected Automatically

We may automatically collect certain data through cookies and similar technologies, including:

  • IP address
  • Browser and device information
  • Usage activity on our Site
  • Network and connection information

Information from Third Parties

We may receive information from:

  • Shopify
  • Payment processors
  • Analytics and advertising partners

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage accounts and transactions
  • Improve our website and Services
  • Prevent fraud and maintain security
  • Send marketing and promotional communications (you may opt out anytime)

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to improve functionality, analyze traffic, and personalize your experience.

Our store is powered by Shopify, which may also place cookies on your device. For more details, please review Shopify’s Cookie Policy.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

We may also use analytics tools such as Google Analytics to better understand website usage and improve our Services.

How We Share Information

We may share your information with trusted third parties, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Customer support services
  • Marketing and analytics partners
  • IT and cloud service providers

We may also disclose information:

  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • During business transfers such as mergers or acquisitions

We do not sell sensitive personal information or use it to infer personal characteristics.

User Content

If you post reviews or other public content on our Site, that information may be visible to others. We are not responsible for how third parties use publicly shared information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.

Children’s Privacy

Our Services are not intended for individuals under 16 years of age, and we do not knowingly collect personal information from children.

Data Security & Retention

We implement reasonable security measures to protect your information. However, no system is completely secure.

We retain personal information only as long as necessary to:

  • Provide our Services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

To exercise your rights, please contact us using the information below.

You may also unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

International Users

Your information may be processed and stored outside your country, including in the United States and other jurisdictions where our service providers operate.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

VietmadeHomeArt
Address: V3, The Terra An Hung, Duong Noi, Ha Dong, Hanoi 112400, Vietnam
Phone: (+84) 8966 39966
Email: service@vietmadehomeart.com